Apace138 Terms & Conditions – Complete Guide to Using Malaysia's Online Casino Platform

1 Acceptance of apace138 Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the apace138 platform, accessible via our official website. They constitute a legally binding agreement between you as a user or registered member and apace138 as the platform operator.

By accessing, browsing, or using any part of the apace138 website — including registering an account, making a deposit, participating in any game, or claiming any bonus or promotion — you are deemed to have read, accepted, and agreed to comply with all Terms & Conditions set out in this document, together with our Privacy Policy and Responsible Gambling Policy, which form part of this overarching agreement.

Apace138 reserves the right to amend, update, or replace any part of these Terms at any time with reasonable notice. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to ensure you remain compliant with the latest version.

2 Member Eligibility

To use apace138's services, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age and above at the time of registration and use of the platform. apace138 does not permit use of its services by minors in any form.
• You must be acting in your own personal capacity, and not as a representative, agent, or on behalf of any third party.
• You must not be on apace138's self-exclusion list or any other self-exclusion programme you have previously enrolled in.
• You must have full legal capacity to enter into a binding agreement with apace138.
• You are solely responsible for ensuring that your use of apace138's services is lawful in the jurisdiction where you reside.

Apace138 reserves the right to request age and identity verification from any member at any time. Failure to provide sufficient documentation may result in account suspension or closure, and any pending winnings may be withheld until verification is complete.

3 Registration & Account Management

3.1 Registration Process

Each individual is only permitted to hold one (1) account at apace138. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or banking details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and winnings.

During registration, you are required to provide accurate, current, and complete information. apace138 reserves the right to verify all submitted information through a Know Your Customer (KYC) process, which includes:

• A valid copy of your Malaysian Identity Card (MyKad)
• Bank statement or utility bill as proof of address
• Valid Malaysian bank account details held in your own name
• Any additional documents required by our compliance team

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your password and account login details. apace138 will not be liable for any losses arising from unauthorised access to your account caused by your own negligence. If you suspect your account has been compromised, contact our support team immediately via live chat.

3.3 Account Information

The account name must match the name on the Malaysian bank account registered for withdrawals. Any discrepancy between the apace138 account name and the bank account name may result in delays or a hold on withdrawals until full identity verification is completed.

4 Deposits & Withdrawals

4.1 Deposit Methods

Apace138 only accepts deposits via payment methods approved for the Malaysian market. Accepted deposit methods include:

• Touch 'n Go eWallet – instant deposit, minimum RM 10
• GrabPay – instant deposit, minimum RM 10
• DuitNow — instant transfer, minimum RM 20
• FPX Internet Banking – includes Maybank2u, CIMB Clicks, RHB Now, minimum RM 30
• Boost – instant deposit, minimum RM 10
• ShopeePay – instant deposit, minimum RM 10

All deposits are processed in under 3 minutes. If your deposit has not been credited within 15 minutes, please contact our support team with proof of your transaction.

4.2 Withdrawal Terms

Withdrawals at apace138 are subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to a Malaysian bank account held in the same name as the apace138 account owner.
• Regular members can expect withdrawals within 5–15 minutes. VIP Elite members enjoy withdrawals processed in under 1 minute.
• Full KYC verification is required before your first withdrawal.
• Winnings from bonuses are subject to the wagering (rollover) requirements specified in the relevant bonus terms before any withdrawal can be made.

4.3 Deposit & Withdrawal Limits

Daily, weekly, and monthly deposit and withdrawal limits may vary depending on your VIP membership tier. For details on the limits applicable to your account, please contact our customer support team.

5 Bonus & Promotions Terms

5.1 Welcome Bonus

The apace138 welcome bonus of 150% up to RM 1,500 is available exclusively to new members making their first deposit. This bonus is subject to a wagering requirement (rollover) of 30x the combined deposit and bonus amount before any withdrawal can be made. The welcome bonus cannot be used in conjunction with any other offer or promotion.

5.2 General Bonus Terms

All bonuses and promotions at apace138 are subject to the following conditions unless otherwise stated:

• Each member is entitled to claim each bonus once only, unless otherwise stated in the relevant bonus terms.
• Bonuses cannot be directly converted to cash unless the applicable wagering requirements have been met.
• Apace138 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse or exploit the bonus system — including the use of multiple accounts, hedging bets, or any other such method — will result in bonus forfeiture and account closure.
• All bonuses and promotions are intended for entertainment purposes only and do not guarantee any winnings.

5.3 VIP Rewards Programme

The apace138 VIP Rewards Program comprises 6 tiers — from Bronze to Elite — each offering distinct benefits. VIP tier eligibility is determined by cumulative wagering volume over a set period. apace138 reserves the right to modify the structure, terms, and benefits of the VIP program with reasonable notice to affected members.

6 Game Rules

All games offered on the apace138 platform — including Live Casino, video slots, poker, blackjack, e-sports, and lottery — are subject to game-specific rules applicable to each game. It is each member's responsibility to familiarise themselves with the rules of any game they choose to play before placing any bets.

6.1 Game Fairness

All slot games and computer-based games at apace138 use independently audited Random Number Generators (RNG). The RTP (Return to Player) value for each game is displayed within the respective game information. For Live Casino, game outcomes are determined by actual physical equipment operated by trained dealers and streamed in real time.

6.2 Final Decisions

The outcome of all games is final and binding. In the event of any dispute regarding a game result, apace138's server records shall be the definitive reference. All disputes must be reported to our support team within 24 hours of the incident.

6.3 Technical Issues

Apace138 shall not be liable for any losses arising from internet service disruptions, user device failures, or any technical issues beyond our control. In the event of a technical failure on our platform during an active game, apace138 will endeavour to resolve any disputes based on available server records in a manner that is fair to all parties.

7 Prohibited Player Conduct

Apace138 maintains a zero-tolerance policy toward any conduct that compromises the integrity of the platform. The following actions are strictly prohibited and may result in account closure and forfeiture of all balances:

• Registering more than one account, whether under your own name or using another person's details
• Providing false or misleading information during registration or the KYC process
• Using automation software, bots, scripts, or any tool that facilitates automated betting
• Colluding with other players to cheat or exploit games
• Engaging in any form of money laundering through the apace138 platform
• Abusing the bonus or promotions system through unfair means
• Harassing, threatening, or abusing any other member or apace138 staff
• Using your apace138 account for any purpose other than personal entertainment

8 Account Closure & Suspension

8.1 Closure by Player

You may close your apace138 account at any time by contacting our customer support team. Prior to closure, any outstanding bonus wagering requirements will be forfeited and all bonus balances will be removed. Only your real cash balance — comprising your original deposit funds and any winnings that have met the wagering requirements — will be returned to you via your registered payment method.

8.2 Closure by apace138

Apace138 reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms & Conditions
• Inaccurate or false information discovered during KYC verification
• Activity suspected to involve fraud, money laundering, or game manipulation
• Self-exclusion requests submitted by the member
• Legal compliance requirements or instructions from the relevant authorities

9 apace138 Liability Limits

Apace138 shall not under any circumstances be held liable for:

• Any direct or indirect financial losses arising from use of the platform, including betting losses
• Service disruptions, data corruption, or technical failures beyond our control
• Any losses arising from unauthorized access to your account due to negligence on your part
• Any investment or financial decisions made based on information found on the apace138 platform

In any event, apace138's maximum liability to you shall not exceed the total amount you deposited in the 30 days preceding the incident giving rise to the claim.

10 Privacy & Data Protection

Apace138 is committed to protecting the privacy and security of all members' personal data. The collection, use, and storage of your personal data is governed by our Privacy Policy ours, which forms part of this overarching agreement.

In summary, apace138:

• Protecting all data with 256-bit SSL encryption
• Not sharing your personal data with third parties without your consent, except where required by law
• Retaining data only for as long as necessary for service delivery and legal compliance purposes
• Granting you the right to access, amend, or request the deletion of your personal data

For more information on how we handle your data, please read our apace138 Privacy Policy in full.

11 Responsible Gambling

Apace138 is committed to upholding robust responsible gaming practices. We provide a range of self-management tools to help members maintain healthy playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check
• Session Time Limit: Limit your gaming sessions to avoid excessive play
• Self-Exclusion: Take a break from the platform for 24 hours, 7 days, 30 days, or a duration of your choice
• Self-Exclusion: Register for long-term self-exclusion if you feel you need additional support

If you or someone you know needs help with a gambling-related issue, please contact our support team or visit our Responsible Gambling us for support resources available in Malaysia.

12 Amendments to Terms & Applicable Law

12.1 Amendments

Apace138 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to members via email or an on-platform notice at least 7 days before the effective date. Continued use of the platform after any amendment takes effect constitutes acceptance of the revised terms.

12.2 Applicable Law

These Terms & Conditions are interpreted and governed in accordance with applicable law. Any dispute arising from or relating to these Terms that cannot be resolved through amicable negotiation shall be referred to binding arbitration in accordance with the procedures established by apace138.

12.3 Severability

If any provision of these Terms is found to be invalid, void, or unenforceable, that provision shall be severed from the remainder of the Terms, which will continue in full force and effect.

12.4 Contact Us

For any enquiries regarding these Terms & Conditions, please contact the apace138 customer support team via:

• 📧 Email: support@apace138.best
• 💬 Live Chat: Available 24/7 on the apace138 platform